Free pick up in store. Free shipping Australia wide. Allow 3-9 days for delivery within Melbourne and 10-15 days elsewhere. Delivery times may vary due to high demands on postal services. Postage includes full insurance on all items. Please inform us if you have not received your order by estimated delivery date.
Returns and Exchanges – Any items purchased from the Michael Wilson website are able to be exchanged or a store credit can be issued (excluding any shipping charges incurred). The item must be returned in-store in saleable condition within 30 days of purchase and accompanied by the original sales receipt and packaging. If you believe the product to be faulty or have any other problems you must contact us within 48 hours of receiving your order on (03) 9439 3111.
Privacy - We have very strict privacy policies regarding client information, both personal and transactional. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information and transaction information stored on our site.